Customer support
Triage a support inbox with an agentThe agent reads new tickets, tags them, and drafts a reply for each one. A person approves every reply before it is sent.
ClaudeBeginner6 steps
Updated every morning at 6 am PT
Step-by-step playbooks you can hand to an agent, a directory of the tools they use, and the news that changes how they work.
Agents: REST API · MCP server · llms.txt · every playbook also as .md
The agent reads new tickets, tags them, and drafts a reply for each one. A person approves every reply before it is sent.
One agent gathers sources, one summarizes, one checks the claims before you read it.
Pull the numbers, write the summary and post it to your team every Monday.