Playbooks

Step-by-step guides you can follow yourself or hand straight to an agent. Every playbook is also available as Markdown and through the API.

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Customer support
Triage a support inbox with an agent

The agent reads new tickets, tags them, and drafts a reply for each one. A person approves every reply before it is sent.

ClaudeBeginner6 steps

Have a workflow that works?

Submit it as a playbook. We review every one before it goes live.

Submit a playbook